This Privacy Policy explains how WOWOO Dijital Hizmetler Limited Şirketi (“Company”, “we”, “our”, or “us”) collects, uses, discloses, and protects your information when you use the ChatPrime mobile and web applications (the “Service”). We are committed to safeguarding your privacy and complying with applicable data protection laws, including the European Union’s General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), Turkey’s Personal Data Protection Law (KVKK No. 6698), and other relevant regulations.

By using ChatPrime, you consent to the practices described in this Privacy Policy. If you do not agree, please do not use the Service. This Policy should be read in conjunction with our Terms of Use. We may update this Policy periodically; significant changes will be notified via the app, email, or our website, and continued use constitutes acceptance.

Information We Collect

We collect only the information necessary to provide, maintain, and improve the Service. Categories include:

1. Information You Provide Directly

• Account Information: Email address, display name, or other identifiers if you create or log into an account.
• User Content: Chat prompts, conversation history, uploaded images, generated outputs (e.g., text or images), and other materials you input or create.
• Location Data: Precise or approximate device location if you enable optional features (e.g., location-based recommendations), requiring your explicit consent.

2. Information Collected Automatically

• Device and Network Information: Device type, model, operating system, unique device identifiers (e.g., IDFA or Android ID), IP address, and network details.
• Usage Data: Interactions with the app (e.g., features accessed, session duration), crash reports, performance metrics, and diagnostic logs.
• Analytics Data: Anonymized, aggregated data on user behavior (e.g., feature usage frequency) to enhance the Service; this data is de-identified and cannot be linked to individuals.

Microsoft Clarity

We use Microsoft Clarity, an analytics service provided by Microsoft Corporation, to help us understand how users interact with the ChatPrime mobile and web applications. Clarity collects anonymized, non-identifiable usage data such as screen interactions, navigation flows, and technical device information (e.g., model, OS version, app version).

This data is used solely for improving user experience and app performance. Clarity automatically masks sensitive or personal information (such as text entered into chat fields) before transmitting session data.

All information is processed in accordance with Microsoft’s Privacy Policy and stored securely. We do not receive or store any personally identifiable information through Clarity. You can learn more about Microsoft Clarity’s mobile SDK at clarity.microsoft.com/mobile-apps.

3. Information from Third-Party Integrations

To deliver AI-powered features, we integrate with official APIs from third-party providers. Your inputs (e.g., prompts, images) may be transmitted securely to these providers for processing:

• Google DeepMind: Gemini 1.5 Flash for chat and reasoning tasks.